Watch our video below to see step by step how to download, install and log-in to your child's new classroom. Or follow along to the stages listed out below.
If you have any problems reach out to us at firstname.lastname@example.org
1. WE'RE NOT A ZOOM CLASS
Please download the student software. This is where your student(s) will participate in live, scheduled classes. The student app best runs on Windows laptops and Apple iPads.
2. ACCOUNT CREATION AND SETUP
It is time to create your account! On our student app, follow these basic steps to get started:
- Click New User? in the top left.
- Click Register Now
- Enter Your Email (Head to your email to receive your code)
- Enter your code, then create a password. Be sure to select remember password for ease of access.
- Login! You're set!
3. CHECK YOUR PHONE!
This step is super important! You will receive a call and/or text message with further instructions. You must reply in order to schedule your classes. Because we raise the bar with live teachers, we require a confirmation to assure that timeslots and scheduling work out.
Just let our team know you are interested by taking a few minutes to make sure you have the app all set up and your classes are properly scheduled. Then, you will be off and learning!
4. OUR TIMES -- YOUR SCHEDULE
We're committed to providing flexibility for your schedule. Please select from our available times that best suits you:
For our free trial classes, all times are in Eastern Standard Time (EST). We feature classes everyday of the week -- Let us know what works best for you!
AM Slots in EST for trials:
PM Slots in EST for trials:
5. CUSTOMER SERVICE THAT CARES
Confused? Unsure of what to do next? Not sure when your classes are?
We're here to help. Scheduling is handled over email or our Facebook page.
We're proud of our live support team, and we'll handle any and all requests!
Our Facebook Live Support team is the key point of contact for any concerns you may have. Reach out, we're happy to talk!
Download our parents App
In conjunction with our student app, your parent app is your personal gateway to handle modifications, live-technical support, classroom troubleshooting, and much more! It's a phone-based app, allowing for maximum comfort while you track your child's progress and schedule.
You can find our parent app on the Google Play store and iOS store. Simply search "Qkids Parents" and you'll find us! If you can't, no worries -- Let us know over Facebook and we'll help you out.
For immediate assistance and technical support, click the headset icon in the top left of your parent app. Make sure you are on the 'home' screen, and you will be redirected to your own personal support chat. It looks a little like this:
Welcome to the Qkids Academy Family!
You did it! We are so excited to see you in our future classes. Qkids Academy is always growing and aiming to improve, and we welcome all feedback.
We love learning about your experiences, and we would love if you could write a review about your experiences with our Qkids Academy program.
Questions, comments, concerns? We aim to make it right. Email us at email@example.com and we will get back to you as soon as we can.